Service hours: daily from 8:00 a.m. to 9:00 p.m.
Service hours: daily from 8:00 a.m. to 9:00 p.m.

Privacy Policy

Privacy Policy

Last updated: August 26, 2026

1. Data controller

Miami Beach Tours and Services ACS LLC, generally located in Miami Beach, Florida, is responsible for the processing of personal information described in this policy.

2. Information we collect

We may collect the information needed to respond to requests, manage reservations, and provide the contracted services.

  • Contact information, such as name, email address, and telephone number.
  • Reservation information, such as dates, times, number of passengers, pickup and destination addresses, and service-related requests.
  • Payment information securely processed by the payment providers used to complete the transaction.
  • Technical and usage information, such as IP address, browser type, pages visited, and interaction with the site.

3. How we use information

We use information to respond to inquiries, check availability, confirm and coordinate reservations, process payments, provide support, comply with legal obligations, and improve the security, operation, and content of the site.

4. Necessary providers and disclosures

To operate the site and provide the requested services, we use providers needed for payment processing, web hosting, forms, reservations, analytics, and service coordination. These providers may process only the information necessary to perform their contracted functions, in accordance with their obligations and applicable agreements.

We do not sell or rent personal information. We may disclose it when necessary to provide the requested service, comply with a valid legal obligation, prevent fraud, or protect rights, safety, and property.

5. Retention and security

We retain information for as long as reasonably necessary for the purposes described, to meet operational, accounting, or legal obligations, and to resolve disputes. We apply reasonable technical and organizational safeguards, although no transmission or storage system provides absolute security.

6. Cookies and analytics

The site may use cookies and similar technologies to remember preferences, maintain essential functions, and analyze site usage. You may limit cookies through your browser, although some functions may be affected.

7. Your choices and rights

You may request access to, correction of, or deletion of your personal information, or withdraw consent where applicable, subject to legal obligations and applicable exceptions.

8. Children

The site and services are not directed to individuals under 18. If a parent or guardian believes that a minor provided us with personal information, they may contact us so that we can review it and take appropriate action.

9. Changes to this policy

We may update this policy when our practices or applicable requirements change. The current version and its last-updated date will be published on this page.

10. Contact

For privacy-related questions or requests, you may contact Miami Beach Tours and Services ACS LLC: