We work with previous reservation. We require at least 4 hours and the same day is not always guaranteed.

Yes. 50% for services under USD 199 and 30% for USD 200 or more.

Yes: we confirm with advance payment (Zelle or payment link) and the balance can be paid in cash on the day of service.

With 72 hours or more: refund or rescheduling at no cost. With less than 72 hours, no refund.

With pleasure, 24 hours in advance and subject to availability.

Yes, we operate with Square and Stripe. We accept Zelle (free of charge) and card payment link (4% surcharge).

Of course. We accept international payments and we attend by WhatsApp and mail.

If it is not your responsibility, we will reschedule free of charge for the same day, the next day or whenever you arrive.
If you missed your flight due to your own causes, the service is lost (we can help you schedule a new one).

We operate Curbside: you depart at the gate indicated and we pick you up there. Meet & Greet with sign is not included; it can be requested for USD 20 in International Arrivals.

The day before we send clear instructions (meeting point and data). No roaming, go to the agreed point; we will be there.

One day before you will receive via text message the name of the driver, model and color.

We also contact you upon landing. If there is no response, we default to International Arrivals. We never leave a passenger behind.

MIA → Downtown/Miami Beach/PortMiami: ~30 min.

MIA → Fort Lauderdale: 45-60 min (depending on traffic)

MIA → Orlando: ~3 h 30 min.

Includes 1 suitcase of 23 kg + 1 carry-on per person. Baby carriages are allowed. If you bring special luggage (boards, equipment, extra suitcases), please let us know in advance to assign the ideal vehicle; the rate may be adjusted.

Yes, small pet in kennel/closed bag. Please let us know in advance.

Yes, one seat for children under 5 years old free of charge. Second seat: USD 20 (with reservation).

To keep everything impeccable, no food is allowed. Only water in bottles with lids.

On long trips, like Miami → Orlando, we allow snacks and drinks and understand that sometimes crumbs or small debris fall. That's fine. But heavy food, chewing gum, or food that can damage the integrity of the vehicle, is not allowed.

No. We only provide private services.

SUV XL and minivans, for small groups; vans 12-14 pax and buses 40-54 pax for groups and events.

Also in hotels, ports, stations, restaurants and homes.

Yes, it will be a pleasure to serve you. Ask for a personalized quotation.

Miami and Fort Lauderdale (Miami-Dade and Broward). For other cities in Florida, we will gladly check availability.

There are no hidden charges. Possible additional charges: Meet & Greet (USD 20), extra waiting, planned stops and after hours surcharge (USD 20). Tipping is optional and always welcome.