Private Transportation from Miami Cruise Port

It is a private service. The vehicle is reserved exclusively for you and the people included in your reservation.

The price corresponds to the vehicle for the contracted journey. You must select one with enough capacity for all passengers and their luggage.

Yes. You can book either of the two tours or hire both. We can also pick you up or drop you off at a residence or other address, depending on the tour booked.

Each transfer corresponds to a one-way route. If you need both ways, you must book both services.

Includes the private vehicle, driver, fuel, regular tolls, and taxes. For pickups at MIA, it also includes flight monitoring and coordination of the pickup.

It does not include gratuities, meet & greet, additional stops, additional wait time, or night charges when applicable.

We offer SUV XL for up to 5 passengers, vans for up to 9 passengers, and executive vans for up to 14 passengers. For larger groups, you can request a quote.

The choice of vehicle must take into account both passengers and luggage.

We need the passenger's full name, a contact phone number, the arrival date, airline, flight number, number of passengers, luggage, and destination address.

We need the passenger's full name, contact phone number, hotel name or exact pick-up address, date, selected pick-up time, number of passengers and luggage.

To confirm the service, you must have paid 50% or the entire amount of the reservation.

You can book by paying 50% of the service value or paying the total in advance. The reservation is confirmed once the payment is registered and the availability is confirmed.

The outstanding balance is paid in cash to the driver on the day they receive the first service.

No. If you book with a 50% advance, you must pay the full balance of the reservation upon receiving the first service, including any subsequent transfers.

We accept card payments through the website or payment link, Zelle, Venmo, and Wise. Card payments with Venmo and Wise have an additional 4% fee. Zelle does not have that fee.

The outstanding balance is paid in cash to the driver upon receiving the first service.

You can exit through any door. When you have your luggage and are ready for pickup, please inform the driver of the door number and we will pick you up there.

The assigned driver will send you a message the day before your arrival with more specific instructions.

The assigned driver will write to you the day before your arrival to give you the pick-up instructions. On the day of the service, keep the phone number you indicated in your reservation available to coordinate the meeting.

Yes. Inform the driver when you have all your luggage and are ready to leave. Show him the door number and follow the instructions I have sent you.

You can ask someone to allow you to make a call or to communicate with us on your behalf. Please provide the name of the reservation and its location, including the door number, so that we can coordinate the pickup.

No. The usual pick-up is coordinated directly with the driver outside the terminal.

You don't need to hire a Meet & Greet: with our system you can simply walk out the door and coordinate the pick-up there, avoiding the hassle of walking to the parked car and paying for that additional service.

Yes. You can request to have it delivered to the terminal with a sign with your name. This service must be coordinated in advance and has an additional cost of $20 for SUVs and $80 for vans and buses.

Yes. We monitor all flights for pick-up reservations at MIA to arrange the service according to your actual arrival time.

We adjust the pick-up time according to the arrival of the flight. If you have agreed on a specific pick-up time, that will be the scheduled time for the service.

We reprogram the transfer at no additional cost, subject to availability. Please notify us of the cancellation and the details of your new flight as soon as possible.

If the flight operates normally, but you miss it, do not board it, or do not arrive for personal reasons, the reservation is considered a no-show, with no refund or free rescheduling.

The cost-free rescheduling of flight cancellations applies when the problem is related to the flight, not when the passenger does not board for personal reasons.

We include 2 hours of courtesy for international flights and 1 hour for domestic flights, counted from the actual landing.

If you agree in advance on a specific pick-up time, the courtesy time begins to count from that time.

Yes. You can arrange a specific pick-up time if you want to have more time before leaving. The courtesy for your flight will start counting from the agreed time.

If you complete your procedures before that time, you will have to wait until the time you requested.

Stay in touch with your assigned driver and let them know about the delay. The included courtesy is 2 hours for international flights and 1 hour for domestic flights.

For late arrivals, we suggest considering a specific pick-up time, as check-in procedures can take more than two hours. If the pick-up time falls within the late night hours, the applicable surcharge applies.

Additional time has a cost and must be coordinated with the driver based on the availability of the vehicle. For SUVs and vans, it is charged in 30-minute increments, each equivalent to half the hourly rate for the vehicle.

For buses, the additional time is quoted according to the service.

It is necessary to maintain communication to coordinate the pick-up and notify of any delays. If we are unable to communicate with you and you do not show up within the agreed waiting time, we may declare the reservation as a no-show, without a refund.

As a reference, we recommend scheduling pickup 3 and a half hours before the flight departure: approximately 30 minutes of transportation and 3 hours in advance at the airport.

Depending on the departure direction, traffic and weather conditions, it may take longer. The passenger chooses the pick-up time and must also consider the instructions from their airline.

You choose the pick-up time. We can guide you, but traffic, weather and other unforeseen circumstances can affect the route.

Golden Ride Miami is not responsible for lost flights due to the passenger's chosen schedule, traffic delays, weather conditions, or other circumstances beyond our control.

The service includes 15 minutes of free time from the agreed pick-up time. We recommend that you be prepared with all your luggage to leave on time for the airport.

Each passenger can carry one checked baggage of up to 23 kg, one cabin bag and one backpack. Please inform us of the number of luggage when booking so that we can assign the appropriate vehicle.

Additional luggage is subject to availability of space and must be informed of before the service.

If the luggage exceeds the capacity of the vehicle, it will be necessary to book a larger one or transfer the excess to another vehicle, such as a taxi, at the passenger's expense. We cannot transport luggage that exceeds the available capacity.

Yes. It must include all passengers, including babies and children, when indicating the size of your group.

Yes. Request it when booking and indicate the child's age to coordinate it. The first seat is free, subject to availability. After the second, the cost is $20 per seat.

Yes. Please inform us when booking that you will be bringing a stroller or a folding wheelchair so that we can consider the necessary space along with the rest of the luggage.

Yes. You must inform us when booking. The pet must travel in a carrier or with a suitable restraint system.

Yes, with prior coordination. Additional service time will be charged, with a minimum of one hour, according to the hourly rate of the selected vehicle.

Please provide all stops and directions when booking to arrange the tour and confirm the cost.

Yes. For pickups between 9:00 p.m. and 6:59 a.m., Miami time, a surcharge of $30 applies for SUV XL and vans.

For buses, the night surcharge is 10% of the service price.

Food or drinks are not permitted during regular transfers to or from MIA.

Yes. You can request changes at least 24 hours in advance of the service. All changes are subject to availability and must be confirmed by our team.

Cancellations made at least 48 hours in advance of the service receive a full refund.

Cancellations made less than 48 hours in advance, no-shows, and unused services are not eligible for a refund.

Contact our team and provide the passenger's name, the booking details, and the change or cancellation you wish to request.

For changes, contact us at least 24 hours in advance. For a cancellation with full refund, you must do so at least 48 hours in advance.