Privacy Policy
1. Introduction
At Miami Beach Tours and Services, LLC, we value and respect the privacy of our customers. This Privacy Policy describes how we collect, use and protect the personal information you provide to us when you use our services and access our website. By using our website and/or our services, you are accepting the practices described in this policy.
Information We Collect
We may collect the following personal information from our customers and users:
- Contact information: name, e-mail address, telephone number.
- Booking information: details about the requested services, such as pick-up and destination addresses.
- Payment information: credit or debit card data, securely processed through a trusted third party.
- Technical information: IP address, browser type, pages visited, and other data related to the use of our website.
3. Use of Information
The information we collect is used to:
- Provide our services: coordinate and execute transfers and private transportation services.
- Customer communication: confirm reservations, send updates or important service notifications.
- Improve our website and services: analyze user behavior to optimize the experience and personalize content.
- Process secure payments: ensure that collections are correct and that payment is processed efficiently and securely.
4. Protection of Information
At Miami Beach Tours and Services, LLC, we take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure or destruction. We use encryption technology and other security measures to ensure that your data is protected.
5. Sharing Information with Third Parties
We do not share, sell or rent your personal information to third parties, except in the following circumstances:
- Third-party service providers: We may share your information with companies that help us provide our services, such as payment processors or web analytics services. These providers are obligated to keep your information secure and use it only for specified purposes.
- Law Enforcement: If required by law, we may disclose your personal information in response to a valid lawful request by governmental or law enforcement authorities.
6. Cookies and Similar Technologies
We use cookies and similar technologies to improve the functionality of our website and provide you with a better user experience. These technologies allow us to:
- Remember your preferences and personalize your visit.
- Analyze website traffic and interaction with our services.
You can set your browser to refuse cookies or to alert you when cookies are being sent, although this may affect the functionality of our site.
7. User Rights
As a user, you have the following rights over your personal information:
- Access and Correction: You can request access to the information we have about you and correct any inaccurate information.
- Deletion: You may request deletion of your personal information at any time, subject to legal or regulatory requirements.
- Withdrawal of Consent: if at any time you change your mind about the consent given for the use of your data, you can withdraw it by contacting us directly.
8. Minors
Our website and services are not directed to children under the age of 18. We do not knowingly collect information from minors. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us and we will take steps to delete that information.
9. Changes in the Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page and, if necessary, we will notify you by email. We encourage you to periodically review this page to stay informed about how we are protecting your information.
10. Contact
If you have any questions or concerns about our Privacy Policy, or if you wish to exercise your rights as a user, you may contact us at:
